Terms of Service

1. Agreement and eligibility

You agree to these Terms by creating an account and affirmatively accepting them through the acceptance control we provide. If you do not agree, do not use the Service.

You must be at least 18 years old, legally able to enter into this agreement, and a resident of the United States. The Service is intended only for use in the United States. If you use the Service for another person or organization, you represent that you have authority to bind them, and “you” includes them.

Our Privacy Policy describes how we handle personal information. It is a notice, not part of these Terms, except to the extent applicable law requires otherwise.

2. Your account

You must provide accurate information and protect your account, devices, credentials, connected accounts, and personal forwarding address. You are responsible for activity through your account and for promptly reporting suspected unauthorized access.

Anyone who knows your forwarding address may try to send content to it. Our sender and security controls reduce risk but cannot eliminate it. We may reject content, restrict features, require verification, or suspend access when we believe it is necessary to protect the Service, you, us, or others.

3. Your content

You keep ownership of documents, messages, notes, recordings, and other content you submit (“User Content”). You decide what to submit and are responsible for keeping independent copies of anything important.

Each time you submit User Content, you represent that you have all rights, permissions, notices, consents, and lawful bases needed for us to receive, store, analyze, organize, and process it as described in these Terms and the Privacy Policy. You are responsible for information about other people that you submit and for complying with confidentiality, privacy, intellectual-property, and other applicable laws.

You grant the Company, its affiliates, and its service providers a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, copy, transmit, format, analyze, extract from, create technical and analytical derivatives of, display, and otherwise process User Content as reasonably necessary to operate, secure, support, improve, and provide the Service; follow your instructions; comply with law; protect rights and safety; and complete a financing, merger, reorganization, or sale. This license includes original files, extracted text, structured fields, summaries, embeddings, tags, relationships, trips, alerts, and other derived information, and continues for as long as reasonably needed for those purposes, including backup, security, dispute, and legal-retention periods.

We may use aggregated or de-identified information for any lawful business purpose and may use feedback without restriction or compensation. We do not claim ownership of your original documents or use them to train our own general-purpose AI models.

4. What the Service is—and is not

The Service is an organizational aid. It is not archival storage, a backup service, a system of record, or a substitute for original documents or professional advice. You must keep your own copies and independently verify information before relying on it.

The Service uses probabilistic AI and automated systems. Classifications, extracted details, summaries, connections, answers, dates, alerts, redactions, and other outputs may be wrong, incomplete, outdated, duplicated, fabricated, delayed, or linked to the wrong item. Do not rely on the Service as your only source for a deadline, payment, renewal, cancellation, reservation, appointment, warranty, legal right, medical decision, safety issue, or other consequential matter.

The Service does not provide legal, tax, accounting, financial, investment, medical, insurance, immigration, or other professional advice. No output creates a fiduciary or professional-client relationship.

Do not use the Service on behalf of a HIPAA covered entity or business associate, or for regulated healthcare operations, unless we have signed a separate Business Associate Agreement. The consumer Service is not designed to satisfy HIPAA, PCI DSS, legal-hold, government-classification, or industry-specific recordkeeping requirements.

5. Sharing and third-party services

Sharing is at your direction and risk. You are responsible for recipients, permissions, and the information disclosed. Recipients may copy, download, screenshot, retransmit, or misuse information. Revoking access cannot retrieve information already seen or copied, and we are not responsible for a recipient’s conduct.

When you invite someone, you represent that you know the recipient, have a legitimate reason to contact them, and are authorized to provide their contact information. You may not use invitations for spam, marketing, or list building.

The Service relies on third-party providers and integrations. Their terms and policies may apply. We do not control and are not responsible for their availability, security, accuracy, retention, changes, acts, or omissions. If you connect an external account, you authorize us to access and use it as needed to perform the requested integration. Disconnecting may not remove information already sent to that provider.

6. Acceptable use and Company rights

You may not use the Service to violate law or another person’s rights; submit content you are not entitled to use; access another account; distribute malware; facilitate fraud, harassment, exploitation, or harm; bypass security, eligibility, rate, or feature controls; scrape, probe, reverse engineer, or disrupt the Service; train or operate a competing product or model using the Service or its output; resell access; or use the Service for high-risk activities where an error could cause death, injury, significant property damage, denial of rights, or material financial loss.

The Service, software, interfaces, designs, workflows, prompts, documentation, trademarks, and other materials—excluding User Content—belong to the Company or its licensors. We give you a limited, personal, revocable, non-transferable license to use the Service for its intended purpose while your account remains active. We reserve all other rights.

We may investigate misuse; preserve or disclose information where permitted by law; remove or reject content; and modify, limit, suspend, or terminate the Service, any feature, or your account at any time, with or without notice, to the fullest extent permitted by law. We have no obligation to provide an export or recovery period. You are responsible for maintaining your own copies.

7. Plans, billing, and changes to the Service

We may offer free, beta, trial, or paid plans and may change features, limits, storage, eligibility, tiers, or pricing. Beta and experimental features may be incomplete, unstable, or discontinued without notice.

If you buy a paid plan, the price, billing period, renewal, cancellation, refund, and other terms shown at purchase also apply. We will not charge you without your authorization. Except where required by law or stated at purchase, payments are nonrefundable.

We do not promise uptime, availability, support, compatibility, retention, error correction, or any service level unless stated in a separate written agreement signed by us.

8. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” THE COMPANY PARTIES DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, PRIVACY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE OR ANY OUTPUT WILL BE COMPLETE, ACCURATE, CURRENT, SECURE, UNINTERRUPTED, ERROR-FREE, OR SUITABLE FOR YOUR NEEDS; THAT CONTENT WILL BE RECEIVED, PROCESSED, STORED, FOUND, SHARED, RESTRICTED, OR DELETED AS EXPECTED; OR THAT DATA LOSS OR DEFECTS WILL BE CORRECTED.

“Company Parties” means the Company and its present and former owners, members, managers, officers, employees, contractors, agents, affiliates, licensors, service providers, successors, and assigns.

9. Liability and indemnity

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST DATA, PROFITS, REVENUE, BUSINESS, OPPORTUNITY, OR GOODWILL; SUBSTITUTE SERVICES; PERSONAL INJURY OR PROPERTY DAMAGE; OR DAMAGES ARISING FROM AI OUTPUT, MISSED ALERTS OR DEADLINES, DATA LOSS, UNAUTHORIZED ACCESS, SHARING, THIRD-PARTY CONTENT OR SERVICES, OR RELIANCE ON THE SERVICE.

THE COMPANY PARTIES’ TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID THE COMPANY FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE FIRST CLAIM OR (B) $25. IF YOU PAID NOTHING, THE MAXIMUM IS $25. THIS IS ONE COLLECTIVE CAP FOR ALL COMPANY PARTIES AND ALL CLAIMS, EVENTS, USERS, SERVICES, AND LEGAL THEORIES COMBINED. IT APPLIES EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND WHETHER A CLAIM SOUNDS IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE.

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the Company Parties from claims, investigations, liabilities, judgments, settlements, penalties, fines, losses, and expenses—including reasonable attorneys’ fees and costs—arising from your User Content; information about another person; your sharing, invitations, instructions, use, misuse, acts, or omissions; your breach of these Terms; or your violation of law or another person’s rights. We may control the defense and settlement using counsel of our choice at your expense. You must cooperate and may not settle without our written consent.

These exclusions, limitations, and obligations apply only to the fullest extent permitted by law. Liability that cannot lawfully be excluded remains subject to applicable law.

10. Disputes, arbitration, and class-action waiver

These Terms and any dispute are governed by the Federal Arbitration Act and, where state law applies, Colorado law, without regard to conflict-of-law rules.

Before filing a claim, the claimant must send an individualized written notice to info@wolf-cg.com stating the account email, facts, legal basis, requested relief, and a good-faith calculation of claimed damages. The parties will try in good faith to resolve the dispute for 30 days after complete notice is received.

Except for the exceptions below, any dispute arising from or relating to the Service, these Terms, the Privacy Policy, communications, transactions, or the parties’ relationship will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The Federal Arbitration Act governs. AAA’s consumer fee rules apply. The arbitrator may award relief only to the individual claimant and only as needed to resolve that claimant’s claim.

Either party may bring an eligible individual claim in small-claims court. We may seek court relief to protect intellectual property, confidential information, account security, access controls, or Service integrity. Nothing prevents either party from reporting a matter to a government agency or exercising a right that cannot lawfully be waived.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR CONDUCT A CLASS OR REPRESENTATIVE PROCEEDING. If 25 or more similar demands are coordinated, AAA’s Mass Arbitration Supplementary Rules apply, but nothing authorizes class arbitration.

You may opt out of arbitration by emailing info@wolf-cg.com within 30 days after first accepting these Terms. Include your full name, account email, and a clear statement that you opt out. Opting out affects only arbitration.

For any dispute not subject to arbitration, the parties consent to exclusive jurisdiction in the Colorado state courts located in Jefferson County or, if federal jurisdiction exists, the U.S. District Court for the District of Colorado. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES A JURY TRIAL.

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM MUST BE FILED WITHIN ONE YEAR AFTER IT ACCRUES OR IT IS PERMANENTLY BARRED. If applicable law requires a longer period, the shortest permitted period applies.

If part of this Section is unenforceable, it will be modified only to the minimum extent necessary, and the remainder will continue in effect, except that no class or representative arbitration is permitted without our written consent.

11. Changes and general terms

We may update these Terms. New users are bound by the version they accept. If a change materially affects an existing user’s rights or obligations—including changes to liability, indemnity, arbitration, or data use—we will require affirmative acceptance of the new version before continued access to the Service, except for access needed to review the Terms and Privacy Policy, sign out, contact support, delete the account, or exercise a non-waivable legal right.

These Terms and any purchase terms are the entire agreement regarding the Service. If a provision is unenforceable, it will be modified only to the minimum extent necessary and the rest will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them without notice or consent. No third party is a beneficiary. The parties are independent contractors.

Sections that by their nature should survive termination do survive, including licenses for retained copies, ownership, disclaimers, liability limits, indemnity, dispute resolution, and these general terms.

Questions and legal notices may be sent to:

Wolf Consulting Group of Colorado, LLC
info@wolf-cg.com